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Customer service

Gift card & Discount code

Do you sell gift cards?

Yes, we do!

Online the physical gift card is available online in (multiples of) €10, €25, €50, €100, €150 or €200. The digital gift card is available in multiples of €25, €50, €75 or €100, but you can also enter any other desired amount (from €10).

The gift card can be redeemed in the store and online. So whether the gift card has been purchased in the shop or in the webshop, it makes no difference for the redemption.

 

ORDER A GIFT CARD

How long is a Biker Outfit Gift card valid?

A Biker Outfit Gift card is valid for 2 years.

Can a gift card be redeemed in the shop and online?

Yes, it does not matter whether a gift card was purchased in the shop or webshop. Both can be redeemed in the webshop as well as in the shop.

In the shop you show us the gift card in print or on your mobile. In the webshop you can enter the full code during check out in the box 'Gift card code' and click on 'Apply'. The balance on the gift card will automatically be deducted from your purchase.

Multiple gift cards?
No problem! You can simply redeem multiple gift cards per purchase.

Purchase amount lower than the balance on your gift card?
Then only the amount of your online order will be debited from the gift card. The next time you can simply use the remainder of the gift card in the shop or online webshop.

Purchase amount higher than the balance on your gift card?
If the order amount is higher than the value of the gift card, you will automatically be asked to select a payment method to pay for the rest of your order.

Do you also accept VVV vouchers or other gift cards?

Unfortunately it is not possible to pay with a VVV voucher or other gift cards (such as Fashioncheque, Fashiongiftcard, Webshop Giftcard). We only accept our own Biker Outfit Gift card.

How much balance is left on my Biker Outfit Gift card?

Below a link to request the balance on your gift card. At the bottom of the page you will find a button with 'Check the balance on your gift card'

 

BALANCE GIFT CARD

 

Do you also have discount codes?

There are 2 types of discount codes in our webshop.

General discount codes
These are the discount codes that we communicate with the articles in our webshop. When you enter this, the amount of your order will immediately be reduced by the value of your discount code.

Personal discount codes
These are discount codes that you receive when you sign up for our newsletter, for example.

Please note that the discount code is not applicable to shipping costs, gift cards and cannot be used in combination with any other discount code.

How can I redeem a discount code?

You can enter your discount code during the last step of your order in the field 'Discount code' and click on 'Apply'. The invoice amount of your order is then immediately reduced by the value of your discount code.

Can I also use online discount codes in the shop?

General discount codes : automatically
These are the discount codes that we communicate with the articles in our webshop. The price with the online discount code will be automatically calculated in our shop, you don't have to do anything for this. When scanning and paying at the checkout, the price will therefore be equal to the price in the webshop with discount code.

Personal discount codes : not possible
It is also possible that you have received a unique, personal discount code when you register for our newsletter, for example. This discount code can only be used online and cannot be redeemed with a purchase in our shop.

Can I still redeem my gift card or discount code afterwards?

Gift card
Did you place an order and forgot to enter the gift card code? Unfortunately, this cannot be settled afterwards with an order. Of course you can use your gift card for a next order.

General discount code
These are the discount codes that we communicate with the articles in our webshop. Did you forget to fill this in during checkout? Then please contact our customer service. They can refund the amount that you would have had as discount with the use of the discount code.

Personal discount code
These are discount codes that you receive when you sign up for our newsletter, for example. With this discount code it is unfortunately not possible to settle it after payment. If you have forgotten to redeem a discount code, you can always use it for a subsequent order.

Can my gift card or discount code also be paid out?

Unfortunately, discount codes or gift card cannot be paid out in cash. Of course you can simply use the remaining amount of your gift card or your discount code when placing a new order.